Common WooCommerce Checkout Issues and How to Fix Them (Step-by-Step Guide)

The checkout page is the most critical part of any eCommerce website.
If checkout fails, sales stop immediately.

If you’re using WooCommerce and facing checkout issues, this guide explains all common problems, why they happen, and how to fix them properly.


🔴 Common WooCommerce Checkout Problems

Store owners often face:

  • Checkout page not loading

  • “No payment methods available”

  • Place Order button not working

  • Infinite loading spinner

  • Checkout works for admin, not customers

https://www.businessbloomer.com/wp-content/uploads/2023/03/woocommerce-dismiss-button-checkout-error-messages-1024x530.png
https://wpdesk.net/wp-content/uploads/2022/10/payment-method-warning-mesage-active-payments.png
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1️⃣ Payment Gateway Not Enabled

Why this happens

WooCommerce does not enable payment gateways automatically.

✅ How to fix

  • Go to WooCommerce → Settings → Payments

  • Enable at least one gateway (Stripe, PayPal, etc.)

  • Save changes

https://rudrastyh.com/wp-content/uploads/2022/10/woocommerce-payment-gateway-option-fields-validation.gif
https://www.businessbloomer.com/wp-content/uploads/2017/11/woocommerce-checkout-stripe-paypal.png

2️⃣ Shipping Zones Not Configured

If shipping is required and no shipping zone exists, checkout fails.

✅ Fix

  • WooCommerce → Settings → Shipping

  • Create shipping zones

  • Add shipping methods

https://woocommerce.com/wp-content/uploads/2025/03/woocommerce-shipping-zones-example-config.png
https://woocommerce.com/wp-content/uploads/2025/03/woocommerce-general-shipping-locations.png

3️⃣ Cache & Optimization Plugin Conflict

Checkout pages must never be cached.

Fix

Exclude these pages:

  • Cart

  • Checkout

  • My Account

https://woocommerce.com/wp-content/uploads/2018/09/dropins.png
https://www.24x7wpsupport.com/blog/wp-content/uploads/2025/08/How-to-Fix-WooCommerce-Checkout-Page-Redirecting-to-Cart-Issue.png

4️⃣ JavaScript Errors on Checkout Page

Theme or plugin JS conflicts can break checkout.

Fix

  • Open browser → Inspect → Console

  • Look for red errors

  • Disable plugins one by one

https://i.sstatic.net/xcZOn.png
https://quadlayers.com/wp-content/uploads/2020/12/WooCommerce-checkout-not-working-Console-JS-error.webp

5️⃣ Currency or Country Mismatch

Some gateways don’t support all currencies.

Fix

  • WooCommerce → Settings → Currency

  • Match with gateway-supported currency

https://woocommerce.com/wp-content/uploads/2013/04/Currency-options-WooCommerce-settings.png
https://woocommerce.com/wp-content/uploads/2021/03/WooCommerce-Payment-methods-by-country.png?strip=all&w=900

🚨 When You Need Custom WooCommerce Help

You need custom development if:

  • Checkout breaks randomly

  • Multiple gateways needed

  • Custom pricing or logic used


📚 Also Read

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